Privacy Policy

Last updated: 19.07.2025

This Privacy Policy describes how we collect, use, and protect your personal information when you use our website, billing system, and customer panels.

1. Data We Collect

We collect the following data:

  • Account Information: Name, email address, hashed password
  • Billing Information: Address, company name (if applicable), VAT ID (if applicable), payment details (processed via Stripe)
  • Usage Data: IP address, browser type, access logs
  • Server Activity: Console logs, usage statistics, resource usage
  • Support Requests: Any information you provide during support interactions

2. How We Use Your Data

We use your data to:

  • Provide and manage your services
  • Handle billing and invoices
  • Monitor usage for abuse prevention and resource planning
  • Respond to support requests
  • Comply with legal obligations

3. Legal Basis

We process your data based on:

  • Contract: To provide the services you sign up for
  • Legal obligation: Tax and regulatory compliance

4. Data Sharing

We may share data with:

  • Payment providers (Stripe) for billing
  • Authorities if legally required
    We do not sell or share your data with third parties for marketing purposes.

5. Data Security & Storage

All data is stored securely on encrypted systems hosted on our own hardware and IP addresses in Frankfurt am Main, Germany.
We use firewalls, strict access controls, and regular security audits to prevent unauthorized access.

6. Your Rights (GDPR)

If you are in the EU or EEA, you have the right to:

  • Access your data
  • Correct inaccuracies
  • Delete your data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent (if applicable)

To exercise any of these rights, email us at contact@breadbyte.cloud

7. Cookies

We only use essential cookies required for login sessions, control panel preferences, and language settings.
We do not use analytics, marketing, or tracking cookies.

8. Data Retention

We retain personal data only as long as necessary to fulfill our services and legal obligations.
Invoices and financial records are kept for up to 10 years under applicable tax law.

9. Changes to This Policy

We may update this policy occasionally.
Any changes will be announced via email or control panel notifications.

10. Contact Us

If you have any questions or data-related requests, contact: Email: contact@breadbyte.cloud
Phone: +49 345 963909201

Thomas Neumann
Breadbyte Cloud (Einzelunternehmen)
Am Kindergarten 1
06179 Teutschenthal
Germany